We respect the privacy of our customers. The information we gather is used to process your transactions and improve the services we provide to you. This information includes name, address, e-mail address, credit card information and information about your purchases. This information is used by our company only and will not be sold. You may also receive periodic printed or e-mail communications from us about new products and services, discounts, special promotions or upcoming events.
Shipping & Handling Policy
Items will be shipped with insurance via United States Postal Service Priority Mail or UPS depending on the item. For specific shipping charges, please click here.
NOTE: Please allow up to 4-6 to 6-8 weeks for delivery of holsters (those custom made or back-ordered), Coronado vests and concealed carry outerwear, and custom knives. Desantis holsters usually ship within 1 week. Please allow 2 to 4 weeks for gun safes, SureFire flashlights, and Mec-Gar magazines. In many cases however, delivery times can be as short as 1 to 2 weeks. We stock pepper spray, books, and most DVDs that we sell. In stock items will ship within two days. Please keep in mind that patience is a virtue.
6% Sales Tax will be charged on all orders shipped to Pennsylvania.
Payment Policy
Personal Defense Solutions gladly accepts Mastercard, Visa, Discover and
American Express credit cards for online purchases. For your convenience, we
also accept payment via PayPal.
Please note that all credit card information is encrypted for safe, secure
transmission via our Secure Server, so your information is always protected.
Customer Satisfaction
PDS stands behind every product we sell. Customer satisfaction is very
important to us. If a product you receive from us is defective, or does not
work as described, you should call us (215-938-7283) so that we can discuss
and remedy the problem. We will replace defective products at our discretion
based upon our assessment of the problem. We do not issue refunds.
If you order a product, we assume that you want that product and that you wanted to order it. Therefore, all sales are final.
© 2005 Personal Defense Solutions, LLC | Site designed and maintained by Firing Line Design