Shipping & Handling

For your convenience, Personal Defense Solutions gladly accepts Mastercard, Visa, Discover and American Express credit cards for online purchases. For your convenience, we also accept payment via PayPal. Please know that all credit card information is encrypted for safe, secure transmission via our Secure Server, so your information is always protected.

Please note that it is our policy to charge your credit card at the time your order is placed. The reason we do this is that we want to confirm that the credit card is good and that the funds are there before we are committed to the order.

ALL SALES ARE FINAL. WE WILL NOT ISSUE REFUNDS AFTER YOU PLACE YOUR ORDER. When you order a holster, we assume you want that holster and that you understand the average delivery time for that holster; that is, how long the wait will be to receive your holster. Holster delivery times are given here.

We stand behind every product we sell. Your satisfaction is very important to us. If a product you receive from us is defective, or does not work as described, you should call us at 215-938-7283, or email us so that we can remedy the problem. We will replace defective products at our discretion based upon our assessment of the problem.

We stand behind every product we sell. Your satisfaction is very important to us. If a product you receive from us is defective, or does not work as described, you should call us at 215-938-7283, or email us so that we can remedy the problem. We will replace defective products at our discretion based upon our assessment of the problem. We do not issue refunds.

If you order a product, we assume that you want that product and that you wanted to order it. Therefore, all sales are final.

We respect the privacy of our customers. The information we gather is used to process your transactions and improve the services we provide to you. This information includes name, address, e-mail address, credit card information and information about your purchases. This information is used by our company only and will not be sold. You may also receive periodic printed or e-mail communications from us about new products and services, discounts, special promotions or upcoming events.

There are just too many handguns and too many holsters to keep in stock for immediate shipment. This applies both to us at Personal Defense Solutions and to most of the holster manufacturers we work with.

1. The average wait time for a Alessi custom holster is 2 months depending on the holster.

2. The average wait time (i.e., production time) for a Don Hume holster is 3 to 4 months. The demand is steadily increasing for Don Hume’s affordable, quality holsters, and their factory is working at capacity. Don Hume makes holsters for a lot of guns. They are well worth the wait.

3. The average wait time for a Gould & Goodrich holster is one to 5 weeks, depending on the gun and the holster.

4. The average wait time for a Kramer custom holster is 3 to 4 months. depending on the gun and the holster.

5. The average wait time for a Ted Blocker holster is 2 to 3 months, depending on the gun and the holster.

6. Delivery time for all other holsters, including our Personal Defense Solutions holsters, is approximately one week.

These times can vary depending on the firearm you are ordering for and other conditions. These times are meant as general guidelines.